TEACHERS OF OFFICE TECHNOLOGY AND MANAGEMENT FOR IMPROVED SECRETARIAL OUTCOMES IN POLYTECHNICS IN NORTH CENTRAL NIGERIA

T.A. Umoru, Daniel Dazan Zakka

Abstract


The study determined the internet technology competencies required by teachers of office technology and management for teaching in Polytechnics in North central Nigeria. The study identified 15 critical internet technology competencies required by OTM teachers. One research question guided the study and the hypothesis of no significant difference was tested using the independent t-test at 0.05 level of significance. Descriptive survey design was adopted. The population of the study consisted of 85 teachers of office technology and management (OTM) drawn from Polytechnics in North central Nigeria. The entire population was adopted as the sample in view of the small size. The main instrument for data collection was a four point rating scale questionnaire. The data collected were analysed using mean and standard deviation. The mean was used to answer the research questions while the standard deviation was used to determine the closeness or otherwise of the responses from the mean. The findings revealed that OTM teachers highly required internet technology competencies in the use of Wi-Fi to gain access to teaching resources via internet, use of cloud computing for storing and sharing files, use of file transfer protocol to upload and download files, the use of collaborative sites and software, the use of social media platforms for teaching in Polytechnics. The study further revealed that there was no significant difference between the mean response of experienced and less experienced teachers of OTM on the internet technology competencies needed for teaching in Polytechnics (t80 = -1.265, P>0.05). It was concluded that OTM teachers must strive to acquire the relevant internet competencies aimed at improving secretarial outcomes. Based on the findings and conclusion of the study, it was recommended among others that School authorities should ensure that teachers are given the opportunities for re-training, in-service training or on-the job training where the identified internet competencies can be acquired.

 

Key words: Internet technology; Competency; Secretarial outcomes.


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