ARTIFICIAL INTELLIGENCE (AI) AND SUSTAINABLE PRODUCTIVITY IN IMO STATE OIL INDUSTRY
Abstract
The study was carried out to examine the relationship between Artificial Intelligence (AI) and Sustainable Productivity in Imo State Oil Industry. Specifically, the objectives of the study were to examine how AI enhances quality service delivery and output levels in Imo State oil industry. The study adopted the cross sectional survey research design. The target population for this study comprised 40 managers from 10 oil firms in Imo State, which was purposefully adopted as the sample size. Data were collected through primary (questionnaire). A structured questionnaire designed in a modified four point Likert Scale format was adopted for the collection of data. Spearman Ranking (r) was used for the test of hypotheses via Statistical Package for Social Science (SPSS) Version 25.0. Findings revealed that there is a significant relationship between AI and sustainable productivity in Imo State oil industry. The study concluded that AI enhances sustainable productivity. The study recommended that the management of oil firms in Imo State oil industry should prioritize training programmes that equip employees with the necessary skills to work alongside AI technologies. This includes understanding AI tools, data analysis, and machine learning principles as such would enhance their quality service delivery: Also, management of oil firms in Imo State oil industry should encourage a workplace culture that embraces innovation and can facilitate the acceptance of AI technologies to promote their output levels.
Keywords: Artificial Intelligence, Sustainable Productivity, Quality Service Delivery and Output Level.
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