CHALLENGES OF UTILIZING NEW TECHNOLOGIES BY SECRETARIES IN SELECTED PUBLIC ORGANIZATIONS IN BIDA METROPOLIS
Abstract
The study was conducted to investigate the challenges of utilizing new technologies by secretaries in selected public organizations in Bida Metropolis.The population of the study comprised 82 secretaries.There was no sampling. Two research questions guided the study. The instrument used for data collection was the questionnaire which was duly validated by three research experts from Federal Polytechnic, Bida.82 Copies of the questionnaire were distributed; only75 copies
representing 91% return rate were collected by the researchers.Mean and Standard deviation were the tools used for data analysis. From the analysis of data, findings revealed that, lack of new technological equipment and machines, lack of training and retraining of secretaries, poor power supply etc werethe challenges of utilizing new technologies by secretaries.Based on the findings, it was recommended that management should make effort to provide new technologies for the
secretaries, make provision for training and retraining of secretaries on the use of new technologies, provide alternative power supply for technology utilization.It was concluded that secretaries are the
integral part of the organization who deal with information process and communication.It therefore behooves on them to acquire the skills needed for the utilization of new technologies.
Key words:New Technologies, Secretary.
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