DIGITAL EMPLOYABILITY SKILLS REQUIRED BY FUTURE SECRETARIES FOR OPTIMUM PRODUCTIVITY IN BUSINESS ORGANIZATIONS

Patrick Chinweike Ezeh, Nkechi Lawrencia Ezeahurukwe, Ameh Angela Ojochide

Abstract


 

The advances in Information and Communication Technology combined with lifestyle trends, points to a future workforce that is more productive and more capable than ever before. Employers of labour are presently on the lookout for future secretaries who possess digital employability skills for optimum productivity in business organizations. This paper therefore, is a literature review aimed at identifying digital employability skills required from future secretaries for optimum productivity in business organizations. Digital employability skills required by future secretaries for optimum productivity include: electronic record management, application of photo based social media, the use of video based social media among others. The researchers recommend that: the curriculum used for the training of secretaries should be reviewed to include skills in electronic records management procedures, training institutions should be adequately funded to enable them install modern ICT equipment for effective training and proper acquisition of social media application skills, short training programmes should be organized for secretaries at intervals to enable them keep abreast of new technologies in the office among others.

Keywords: Employability, Secretaries, Skills, Productivity

 


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