EMPLOYABILITY SKILLS NEEDED BY SECRETARIES OF SMALL SCALE ENTERPRISES FOR JOB PERFORMANCE IN ENUGU STATE
Abstract
The main purpose of the study was to determine the employability skills needed by secretaries of small scale enterprises for job performance in Enugu State. The study was guided by two research questions and two null hypotheses. A descriptive survey research design was adopted for the study. The population for the study was 1978 registered small and medium scale enterprise managers in Enugu State. Sample size of 333 was obtained from the registered small scale business enterprise managers using Taro Yamane formula for finite figure. The instrument used for data collection was a 17 item questionnaire grouped into two sections. The instrument was validated and reliability of the instrument was determined using Cronbach Alpha which yielded 0.82. Out of 333 copies of the questionnaire distributed 324 were properly filled and returned representing 97.30% return rate. Mean, standard deviation and t-test statistics were the statistical tools used. From the result of data analysis, the study identified word processing skills and communication skills to be highly needed by the secretaries of small scale businesses. The findings of the study showed that there is no significant difference in the mean ratings of male and female managers of small scale enterprises with respect to word processing and communication skills needed by secretaries for job performance in Enugu State. Based on the findings, recommendations were made which include; administrators of institutions of higher learning should increase funding and emphasis on ICT to train future secretaries on information technology for effective job performance.
Keywords: Employability skill, small scale enterprises, secretaries
Full Text:
PDFReferences
Agomuo, E.E. (2014). Modern Office Technology Issues, Procedures and Practice. Nsukka: University of Nigeria Press Ltd.
Alaye-Ogan, O.N. (2012). Employee’s office skills competencies and SMEs employer’s preferences. Business Education Journal 11(2): 11-116.
Campbell, C.T. (2016). Management and strategies for economic growth. Journal of social science 7(2) 270-282.
Etonyeaku, D.J. (2008). Competencies expected of national diploma accounting graduates of polytechnics as perceived by employers of labour. Journal of Business and Office Education. 1(2):43-50
Ezeabii, I.C., Nwokike, F.O. & Jim, E.U. (2018). Competencies required of secretaries in small scale business organizations in Enugu State for national development. Nigerian Journal of Business Education 5(1), 143-153.
Ezeabii, I.C. (2017). Entrepreneurial planning and organizational skills needed by business education students in public universities in South East States of Nigeria for self- employment. Nigerian Journal of Business Education. 4(2), 195-2004.
Hatten, T. I. (2012). Small and medium enterprise; growth and poverty. Retrieved on 4/9/219 from https://openknolwedge.Worldbank.org.handle/10986/17742.
Igwe, J. (2015). Theory and practice of business for developing countries. Owerri, Firs African Publishers.
Mayer, J.O. (2006). Information technology skills required by business education office workers. Journal of Business Education and Office Education, 3(2),5-14.
Mbah, C.O. & Umurhurhu, E. B. (2016). Improving the teaching learning of computer aided drafting and designing (CADD) for effective skill development in Nigerian tertiary institution. International Technology Research Journal (INTERJ) 4(1), 24-29.
Nwobibia, A.M. (2012). Challenges in running a small scale business enterprises as a survival strategy for employment generation in Nigeria. Journal of sustainable Development 4(1)200-206.
Nworgu, B.G. (2015). Educational Research; Basic issues and methodology. Nsukka; University TrustPublishers.
Obayi, A.U. (2009). Empowering Business Education Graduates through Entrepreneurial Education. Journal of Professional Secretaries and Office Administrators. 23(1), 74-83.
Okoli, B.I. (2015). Needs and problems to measure employability. Journal of Research in Education and Training 2(3) 178-185
Okoli, C. N. (2017). Communication Skills in Contemporary Society. Enugu. Chikas press Ltd.
Omeje, I.C. (2002). Secretarial profession in the modern office and information technology. Journal of Technology Education. 4(1): 118-123.
Spencer, J.O. (2011). Entrepreneurship and Small Scale Enterprise. New York: Free Press.
Refbacks
- There are currently no refbacks.
Copyright © 2018 -2024. The Nigerian Journal of Business Education (NIGJBED) All Rights Reserved.
ISSN: 2408-4816 (PRINT) | ISSN: 2756-5912 (ONLINE)