EMPLOYABILITY SKILLS NEEDED BY SECRETARIES OF SMALL SCALE ENTERPRISES FOR JOB PERFORMANCE IN ENUGU STATE

I.C. Ezeabii, A.C. Ekoh-Nweke, A.I. Okonkwo

Abstract


 

The main purpose of the study was to determine the employability skills needed by secretaries of small scale enterprises for job performance in Enugu State. The study was guided by two research questions and two null hypotheses. A descriptive survey research design was adopted for the study. The population for the study was 1978 registered small and medium scale enterprise managers in Enugu State. Sample size of 333 was obtained from the registered small scale business enterprise managers using Taro Yamane formula for finite figure. The instrument used for data collection was a 17 item questionnaire grouped into two sections. The instrument was validated and reliability of the instrument was determined using Cronbach Alpha which yielded 0.82. Out of 333 copies of the questionnaire distributed 324 were properly filled and returned representing 97.30% return rate. Mean, standard deviation and t-test statistics were the statistical tools used. From the result of data analysis, the study identified word processing skills and communication skills to be highly needed by the secretaries of small scale businesses. The findings of the study showed that there is no significant difference in the mean ratings of male and female managers of small scale enterprises with respect to word processing and communication skills needed by secretaries for job performance in Enugu State. Based on the findings, recommendations were made which include; administrators of institutions of higher learning should increase funding and emphasis on ICT to train future secretaries on information technology for effective job performance.

Keywords: Employability skill, small scale enterprises, secretaries


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