SECRETARIAL PROFESSION IN THE DIGITAL WORK PLACE

Abiola Olufunke Ezeonwurie

Abstract


 

The main aim of this research was to ascertain the   secretarial profession in the digital work place.  The study was carried out in the North West  States of Nigeria. A survey research design was used for the study. The population comprised 60 secretaries across ministries, department and agencies  in Kano States  Nigeria. A self structured questionnaire developed by the researchers and carefully validated by two experts.  From Faculty of Vocational Technical education, department of Business Education, University of Nigeria Nsukka. Was used to solicit information from the respondents.  The instrument consists of 35 questionnaire items. Mean and standard deviation were used to answer the research questions. The result of the study showed that for  the secretarial profession to remain relevant in the work place, there is need for the secretaries across ministries, department and agencies to acquire requisite skills and competencies in digital work skill needs.  The study was concluded that the secretaries need to be adequately equipped with relevant knowledge, attitude and competencies in digital work place skill needs to be relevant and also to be able to  effectively and efficiently  execute tasks. It was recommended amongst others that:  Secretaries across ministries, department and agencies should attend periodic training and retraining on professional competencies in order to acquire current digital work place skills and competencies needed to utilize and manage a digital  work places. Also, that there should be an orientation programme organised by the head of service for newly employed secretaries where they will be taken through skills and competencies needed ij digital work place as  identified in this study.

 

Keywords: Secretarial, profession, Digital work place,


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