DETERMINING THE USE OF SHORTHAND IN SECRETARIAL SERVICES WITHIN POLYTECHNICS IN TARABA STATE
Abstract
The notion among Office Technology and Management students is that Shorthand, one of the core courses in Office Technology and Management should be eliminated. This is as a result of innovation taking over modern office works. This paper was written in order to determine the use of Shorthand in secretarial services within polytechnics within Taraba state. Three research questions guided the study. Descriptive research design was used for the study. The population for the study comprised of 60 secretaries/office managers from Federal Polytechnic Bali and Taraba state Polytechnic, Jalingo both in Taraba state. All secretaries were used for the study, hence there was no sampling technique adopted for the study. The instrument for data collection was questionnaire which was validated by three experts from Office Technology and Management department. Mean and Standard deviation were used for analyzing data from the research questions. The study identified the uniqueness of shorthand in secretarial services from the two polytechnics. It was concluded that good knowledge of Shorthand prepares secretaries for the real world of work and enhanced secretaries ability to draft all correspondences in the offices. It was recommended among others that Shorthand should remain as one of the core courses to be use in preparing secretaries for the office works, as the knowledge of shorthand enhance better presentation of secretaries as a good image of the organization.
Key Words: Determining, Use of Shorthand, Secretarial Services
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