EMOTIONAL INTELLIGENCE SKILLS POSSESSED BY UNDERGRADUATE BUSINESS EDUCATION STUDENTS IN TERTIARY INSTITUTIONS IN DELTA STATE: BRIDGING THE NEED GAP
Abstract
Employers of labour complain about fresh graduate employees who, though with high grade points, perform very poorly in their managerial and leadership responsibilities. Despite their high intelligent quotient, they have been found to be lacking in emotional intelligence needed for successful work life. This study sought to determine the emotional intelligence skills possessed by business education students with the purpose of bridging the need gap. Four research questions and corresponding hypotheses based on the critical emotional intelligence skills of self-awareness, self-management, self-motivation and social skills guided the study. The variable for the study was the students’
gender. The population for the study was penultimate graduating students of business education in four tertiary institutions in Delta State with undergraduate programmes. There was no sampling since the population of 249 students was small and manageable.The instrument for the study was a 40 item 5-point emotional intelligence self-assessment questionnaire which was validated by three experts. The reliability test of the instrument yielded a coefficient of 0.78. The data collected was analyzed using mean and standard deviation while the hypotheses were tested using z-test at 0.05 level of significance. The findings of the study showed that male business education students
possessed self-awareness, self-management, self-motivational and social skills. The female students were found to possess only self-management skills. However, the male and female students did not
differ significantly in the self-awareness and self-management skills possessed but differed significantly in the self-motivational and social skills possessed. It was recommended that emotional intelligence be taught in business education. This should be complemented with seminars and conferences while gender stereotyping, biases and discrimination against the woman folk should be discouraged.
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