THE CHALLENGES AND PROSPECTS OF SECRETARIAL PROFESSION IN THE MODERN TECHNOLOGY ERA IN NORTH-WEST, NIGERIA

Hussaina Ahmed Abdullahi

Abstract


The study investigated the challenges and prospects of secretarial profession in the modern technology era in North-west, Nigeria. Four (4) specific objectives and research questions guided the study. The study employed descriptive survey research design. The population of the study comprised four hundred (400) professional secretaries in North-west Nigeria, purposive sampling techniques was used in selecting 0ne hundred and twenty (120) professional secretaries in Katsina and Zamfara state, North-west Zone, Nigeria. Four-point rating scale structured questionnaire was used for data collections. The instrument was validated by two experts, and the reliability of the instrument was determined using Cronbach Alpha method and 0.75 reliability co-efficient was obtained. Mean and standard deviation was used to analyze the data. The findings of the study revealed among others that technology skills are highly required by secretaries in this modern technology era and that technological information overload, constant learning, data security are the challenges of secretarial profession in this modern technology era among others. It was concluded that Information technology has drastically changed the office function and secretarial profession hence jobs are now done in a new way. It was recommended among others that, Secretaries should attend seminars, conferences and workshops to develop them on technological skills acquisition.

Keywords: Challenges, Prospects, Secretarial Profession, Modern Technology Era


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References


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