APPLICATION OF ARTIFICIAL INTELLIGENCE IN COURSE DELIVERY BY BUSINESS EDUCATORS IN PUBLIC UNIVERSITIES IN CROSS RIVER STATE, NIGERIA
Abstract
The study determined application of artificial intelligence in service delivery among business educators in public universities in Cross River State, Nigeria. Two research questions and two hypotheses guided the study. The population of the study was 48 business educators drawn from the two public universities in the State namely: University of Calabar and University of Cross River State. The entire population was studied since it was small and manageable. The instrument for data collection was structured questionnaire titled: Application of Artificial Intelligence in Business Education Course Delivery Questionnaire (AAIBECODEQ) which was validated by three experts: two in Business Education and one in Measurement and evaluation, in the Department of Business Education and Department of Educational Foundations, University of Calabar respectively. The Cronbach Alpha reliability index was used to determine the overall reliability coefficient of 0.85. Out of 48 copies of questionnaire administered, 45 copies were successfully retrieved. Mean and standard deviation were used to answer the research questions while independent t-test was used to test the hypotheses at 0.05 level of significance. The findings revealed problems and prospects of effective application of AI in business education course delivery which includes: unavailability of AI-based resources and tools in the universities, Inability to develop appropriate pedagogical strategies using AI and provision of cybercrime reduction tools. The following recommendations were made among others: Software package providers should provide AI tools and resources suitable for Nigerian curriculum for easy application in business education service delivery.
Keywords: Business Education, Artificial Intelligence (AI), Business Education Delivery
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